We accept returns of defective and non-defective goods, and we accept exchanges. You may change your mind, have a personal preference, or have selected the wrong item. Damaged or faulty goods, an incorrect shipment, missing parts and material differences from the description are also covered.
Request a return within 30 days after delivery. Returned items must be new and unused, in original condition, with original packaging, tags and all supplied accessories. Start by sending the order number, checkout email and an explanation. For damage, defects, wrong shipments or missing parts, include photos or video of the product and packaging.
Wait for our authorization before mailing anything back. Returns are by mail; the free return label is included in your package. We charge no restocking fee. Exchanges depend on actual inventory. Once a refund is approved, we process it to the original payment method within 10 days.
Email: db178744@gmail.com
Mailing address: 117 S Madison St, Rockford IL 61104, United States
Phone: (708) 784-0897